4. Cancellation

Each service provider established its own cancellation policies. You can cancel the Tourist Service by calling one of the phone numbers provided. Cancellations must be made up to 48 hours before the service starts, unless otherwise stated by the services provider or the destination itself. Should you cancel before the date of the service, you will be charged the corresponding cancellation fees, if applicable. Excursion Trip Tenerife S.L. will refund you the deposit, from which will be deducted the corresponding cancellation fees established by the service provider.

Activities take place all year round. In case the excursion is cancelled due to severe weather conditions, you will have the option to postpone it to another date or ask for a full refund.